I graduated from Texas A&M in 2011 with a Bachelors of Business Administration with a focus in Management Information Systems. In school, I took ASP .NET and a basic HTML course but fast forward 6 years later, I felt like I needed a refresh.
I received my certificate in Web Design from SMU CAPE in August 2017 after completing a 9 month program in the below courses:
- Introduction to Web Design
- HTML5 and CSS3 Level 1 and 2
- Responsive Design and Development
- Fundamentals of UX/UI
- Illustrator Essentials for Web Design
- Photoshop Essentials for Web Design
- Web Design Capstone Project
For my capstone project, I offered my free web design and development services to East Texas Cornerstone Assistance Network. As a non-profit in need of a website refresh at a low price, they were happy to take the risk in order to reap the reward of a new site. I followed the web design processs from start to finish, beginning with a client survey and project proposal, through wireframing, mockups, development and ending with the final presentation at the end of the course.
Digital Marketing Experience
While my portfolio consists of mostly unpaid digital marketing and web design/development projects and deliverables from my certificate courses, these projects have been valuable in helping me to gain experience through practice. Over the past year and a half, I've learned so much by just getting in there and doing it.
I love problem solving and it excites me to be able to say, "I know how to do that!". I am by no means done learning and I think that is what I love about web design and development.
What I'm Currently Learning
With my college coursework and some basic help desk experience, I landed an internship with Hewlett Package the summer before my senior year. I learned about project management, developing Sharepoint Designer, running reports in BOBJ and reporting out important data to leadership. After the summer, I was able to extend my internship into my last semester of college. That semester, after much interviewing and serious consideration, I accepted a role at PepsiCo.
At PepsiCo, I spent 3 years learning about service management working on an international team. I had the opportunity to work on a global agile project and own service desk service management processes and later the request and service catalog processes. With an active role in the global implementation of the HP Service Manager tool, I learned about all aspects of successful project implementations including requirements documentation, large scale test plans, organizational change and training.
At the end of 2015, I was approached about providing my expertise at AmerisouceBergen in order to lead the implementation of a service catalog process and portal. Throughout the implementation I have been able to use my service management background and my newly aquired web design skills for wireframing, mockups, email communications and training materials. Now, two years later, we have successfully implemented a service catalog process, the service catalog portal is live and the services the IT organization provides are published.